Q&A With Tom Porter

Tom Porter is a long-time volunteer on the Automotive Team, where he puts his car detailing skills to great use. He loves the opportunity to use his God-given talent to change and enrich the lives of our clients, and the awesome friendships he has made along the way.

We asked Tom a few questions about his experience on this team. Check out his answers below!

Why do you serve on the automotive team?

Detailing cars has always been something enjoyable to me and it is something I thought I could do well to honor others. It is also a good use of my time that I have since I retired.

What keeps you coming back and continuing to serve?

I enjoy the friendships I have made while working at ChangingGears, and the times I’ve been there when a client picks up their car has been gratifying.

What is your favorite part about being on the automotive team?

I have to say just being around people. I’ve learned new “tricks” about cleaning cars. And, more than that, I have learned something about the personal lives of those I come in contact with. Most nights I come home feeling grateful for what God has provided for me and humble knowing what others have done with their lives.

What would you say to someone who is considering joining the team?

It is a great way to meet other people and expand your life experience. But it is also a tremendous way to honor others by donating your time. And on top of those, it is an avenue of learning things about cars that maybe you didn’t know before.

Any favorite moments at CityLink?

As far as specifics go, I can’t think of any. However, to be around a client who is picking up a car or who is telling me how much better their life is after being enrolled in CityLink is something that has warmed my heart and has been a motivation to continue my service.

 

Do you love working with cars, or do you just want to spend some time with a fun team? We need you on the automotive team! Contact Becky at becky.heisler@citylinkcenter.org to learn how you can get involved!

Q&A With Jun Xiong

In just a few short months, Jun has excelled in putting her skills to use on both the Clothing Connections and Workforce Development teams. Despite her busy school schedule, she is here regularly helping clients find professional clothes, conducting mock interviews, and building resumes with clients.

We asked Jun a few questions about her experience on these teams. Check out her answers below!

 

 1) Why do you serve on the Clothing Connection and Workforce Development teams?

I am a clothing person. I want to contribute my clothes matching skills to add value to clients’ happiness and professionalism.

I am also an HR person and desire to help people find a good fit.

 2) What keeps you coming back and continuing to serve?

I hope to reach more people.

3) What is your favorite part about Clothing Connection? What is your favorite part about Workforce Development?

I enjoy the time when I lift clients up through my clothing connection. I hear words like “You made my day!” “I really appreciate your help.” and I could see my value from those words.

About Workforce Development, I like the mock interview most because for me it is a mutual learning process.

4) What would you say to someone who is considering joining one of these teams?

You help people, you can see your value, you can have diverse experience, you can learn, and you may also be helped some day.

By serving on these teams, Jun helps our clients secure employment and change the trajectory of their lives. Thanks for all of your service, Jun!

Interested in preparing clients for future careers? Want to help them find the perfect outfit or hone their interview skills? We need you on the Clothing Connection and Workforce Development teams! Contact Becky at becky.heisler@citylinkcenter.org to get signed up for a Skill Set Training!

 

Q&A with Mason Alexander

Mason has been faithfully serving on the Workshop Facilitator team for about a year. He is here on Wednesday nights to teach SmartMoney classes, where he has the incredible opportunity to interact with clients and watch them grow! It is very rewarding for him to see a client learn how to manage his or her money, and he loves to be able to serve his community this way.
We asked Mason a few questions about his experience as a Workshop Facilitator. Check out his answers below!

Why do you serve on the Workshop Facilitator team?
Giving my time is important. I want to use the skills that God gave me to help others.

What keeps you coming back and continuing to serve?
Serving as a Workshop Facilitator is very fulfilling. There is an enormous need in our communities for financial education. Managing money can be stressful while balancing family and work life. My goal as a facilitator is to help equip CityLink clients with knowledge and new ways to think about money and their future.

What is your favorite part about being a Workshop Facilitator?
Definitely the clients. I’m energized when they are inquisitive and ask questions about how to manage their money. Experiencing another person’s learning and growth is very rewarding.

What would you say to someone who is considering joining this team?
Facilitating adult education is a privilege, especially when it comes to managing one’s money. This may be the client’s first real experience learning about how money works, and it’s great to be a part of that.

Any favorite moments at CityLink?
During one Understanding Credit class last spring, one of the clients shared with the class how to handle harassing creditors. She works for a collection agency, and the class really bonded over how to deal with these situations.

As a Workshop Facilitator, Mason helps clients learn new skills that result in amazing life change. Thanks for all that you do, Mason!
Interested in teaching SmartMoney classes? We need you on the Workshop Facilitator team! Email Becky at becky.heisler@citylinkcenter.org to get involved!

Q&A With Anna Stokes

Anna is here on Wednesday nights helping out with Client Info Sessions by entering new client data, scheduling initial goal sessions, and more! She serves our clients with excellence, and always does so with a smile. If you sign up for the Service Coordinator Support Team’s Skill Set Training, you will get to learn the ropes with her!

We asked Anna a few questions about this team. Check out what she said below!

 

Why do you serve on the Service Coordinator Support Team?

Honestly, I initially chose this position because it was the only one that I could fit with my current schedule, believing that once they added Wednesday evening shadow shifts for hospitality, I would simply switch over. After serving in the role for a few weeks, I was hooked! I get to work with the same core group of volunteers every week, and we have the opportunity to talk and get to know each other, which makes the experience just that much better. The main reason I continue to come back every week is the interaction with clients. You get extended time with them, a majority of them open up about their stories and their goals, and you feel a connection. You can see in their faces and hear in their voices the hope that CityLink brings to them.

What keeps you coming back?

The connections with the staff, volunteers, and clients. I was actually jobless for a few months at the beginning of the year, and the support I received from the other volunteers (and even the clients when I shared my goal was to find a job) was more than I could imagine.

What would you say to someone considering joining this team?

I would tell them that I understand that it doesn’t look like a great position from the description, but to give it a couple weeks. If you don’t see and feel the impact you are making (which I doubt that will happen), then go to another role. I would love to work with you all!

The Service Coordinator Support Team is often clients’ first major experience at CityLink. This team truly serves on the front lines. Thanks for all that you do, Anna!

Are you interested in working with clients as they first enter CityLink? We need you on the Service Coordinator Support team! Email Becky at becky.heisler@citylinkcenter.org to get involved!

Q&A With Shannon Yung

Shannon serves on the Social Events Team, and has been essential in planning some of our social events, including the Zoo Day, which happened in May, and the upcoming Red’s game in September. These events are wonderful opportunities for clients, volunteers, and staff to interact and connect outside the walls of CityLink. Over 90 people attended the Zoo Day and had a wonderful time! We’re looking forward to the upcoming Red’s game!

We asked Shannon a few questions about her experience volunteering at CityLink. Check out her answers below!

 

Why do you serve at CityLink?

I serve because I believe that is what God calls us to do. The invitation was extended, and I accepted!

What keeps you coming back?

I believe CityLink is helping people make significant positive changes in their lives. The hope and connection at CityLink is unlike what I’ve seen at other nonprofit agencies. I believe building into the whole person is what makes CityLink successful, and that really appeals to me.

What would you say to someone considering joining a volunteer team at CityLink?

Don’t hesitate – do it now! There are so many different kinds of roles that can either push your boundaries or fit into your skill sets. The clients, volunteers, and employees are all so wonderful to work alongside that you will be sad to miss the weeks you can’t make it to CityLink.

Any favorite moments at CityLink?

I’ve had the opportunity to serve in a few different roles, and currently I’m involved in the Social Committee. The goal is to bring clients and volunteers together outside of CityLink. In May, we went to the zoo together as a group, and over 90 clients and volunteers showed up. I got to spend a couple hours at the zoo with a client and eight of her grandchildren, and it was so much fun just being able to enjoy life together for an afternoon.

Q&A With Billy Cargile

Billy is one of our faithful, long-time volunteers on the Hospitality Team at CityLink. He volunteers 2-3 times a week at the Welcome Center, where he loves getting to interact with the clients and being able to work with a great team of volunteers. Billy has a huge passion for CityLink’s mission, and for helping folks find a way out of poverty.

We asked Billy a few questions about his experience volunteering at CityLink. Check out his answers below!

 

Why do you serve on the Hospitality Team?

I serve because I want to be where the rubber meets the road – to see clients, greet them, talk to them on the phone and as they come into the center and become clients. I actually ran into some guys I worked with years ago. They asked me what I’m doing, and I said that I’m giving back to the community. I help get people out of poverty.

I call this work. I’m retired, and I could go back to work, but I wanted to do something more meaningful than just make money. I love what I do.

What keeps you coming back?

What keeps me coming back is the clients and the crew – the people that I work with. I truly enjoy giving myself to this community. [Duke Energy] wants me to come back to work, but I choose this place. I can do what I like, too. There’s stress here, but it’s just not the kind of stress that I’ve had my whole life. This is good stress. I love when problems come up that I can solve with the clients. When I was working, I loved the problems too, but they took much more out of me.

Sometimes my heart breaks when I see the situation some of these clients have. I feel like I have to do something.

What would you say to someone considering joining this team?

I would say please join! You’re going to get fulfillment in helping others. You’re going to learn something about yourself in the process. And if you’re here for God’s sake, you’ll get closer to God. You are exposed to the clients. You’ll share with them part of yourself, and they will definitely share with you if they feel comfortable.

At the Welcome Center, Billy fights on the front lines every day. Thanks for all that you do, Billy!

Interested in fighting on the front lines as well? We need you at the Welcome Center! Email Becky at becky.heisler@citylinkcenter.org to get involved!